Companion Device
The Companion device is a flagship Android smartphone. It is a regular phone that is not customized or modified in any way. To ensure maximum stability and performance we can only support a small number of carefully selected and tested models. The Neon Companion app is tuned to work with these particular models as we require full control over various low-level functions of the hardware.
The currently supported model is the Motorola Edge 40 Pro. Previously supported models are the OnePlus 8, OnePlus 8T, and OnePlus 10 Pro.
If you want to replace or add an extra Companion device you can purchase it directly from us or from any other distributor. The Neon Companion app is free and can be downloaded from the Play Store.
Using a fully charged Motorola Edge 40 Pro device you get around 4 hours of continuous recording time. You can extend this duration by simultaneously charging the phone during a recording using a powered USB-C hub.
Companion Device Updates
Neon Companion app
Make sure to update the Neon Companion app on a regular basis. The latest version will always be available on the Play Store.
Android OS
We ship each Companion Device with a specific Android Version, carefully tested to ensure robustness and stability.
DANGER
We recommend that you don't allow Android system updates on your device. Some Android versions have issues with accessing USB devices, rendering them incompatible with Neon.
If you purchased your device from a third-party distributor, you'll need to ensure that the correct Android version is installed. The currently supported Android versions are as follows:
- On Moto Edge 40 Pro: Android 13
- On Moto Edge + (2023): Android 13
- On Moto X40 Pro: Android 13
TIP
Should you have upgraded to an incompatible Android version by accident, you have the option to rollback to a compatible version. You can find the instructions here